Connect your Instagram business account to your account so you can manage and reply to all your customers’ messages straight from your dashboard.
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Connecting Instagram to your Inbox
To connect Instagram to Inbox:
Go to your Inbox in your site's dashboard.
Click the Settings drop-down at the top right.
Click Channels.
Click Connect Account next to Instagram Business.
Follow the steps to connect your Instagram page.
Click OK to confirm.
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Sending Instagram messages via Inbox
From your Inbox, you can choose how to message your contacts. When composing a message or replying to a message, click the Message via drop-down and select Instagram to communicate through Instagram.
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